Hiring a virtual assistant and expanding your team is exciting! That means your business is growing and it’s time for you to start focusing on only the things YOU can do for your business. It means you’re going to be handing over tasks, relinquishing a little of that control we all desperately want, and leaning on someone else. So, it goes without saying that finding the right team member is critical. Today, I’m sharing what you should ask when interviewing a virtual assistant to help you make sure you found the best person for your team.
Interviewing a Virtual Assistant
Although not all VAs will get on a phone call with you, I highly recommend doing so. It’s important to actually speak with who you’re going to be working with. A good fit is not just whether or not they do what you need. It’s also whether or not your personalities mesh well – this is someone who’s going to be working on your business A LOT. A quick phone call or video chat can help make sure that you’re going to be happy working with them.
When you get the chance to talk on the phone with a potential hire, here’s a few questions I’d recommend you ask.
- What is your specialty or focus of work? This helps you determine their experience and if they’re known for what you need. It’s always a good idea to work with someone who’s well-versed in the tasks you need help with.
- How does your pricing work? Determine if you’re being billed hourly or as a monthly package (or a la carte). Make sure this fits in your price point!
- What is the onboarding process like and what is it like once I’m a client? What do you need from me? This helps you figure out what you have to provide (and how!) to your VA. Pro-tip: if they have no systems in place… think long and hard about hiring that person.
- How do you bill me? Find out when to expect to pay and how you’d go about paying them. Is it online? A check?
- Do you have any referrals or clients I can speak to about their experience working with you? I always love when my potential clients want to talk to current clients! Nothing speaks louder than a happy customer!
- How do we communicate? Find out the best ways to reach this potential VA. Make sure it works with how you operate.
Take the time to really talk and understand how this VA works. That’s the most important thing! A virtual assistant should make your life easier, not more complicated. I hope these questions are a good starting place for your interviews!
PS. Have you heard? I’m launching individualized coaching this summer! Join the waitlist to be the first to know ALL the details!